FAQS
At VEX TIRES, we care about your questions and want you to feel confident before placing an order. Below you’ll find clear answers to the most common inquiries from our customers.
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All orders are completed by phone, in-store, or through the order form so we can confirm your tire size and place the order with you.
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Because you deserve the best customer service and tires are specific to each vehicle, we ensure accuracy through personal confirmation.
This prevents mistakes and gives you confidence that the right product is shipped every time.
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Credit card, debit card, apple pay, google pay, and afterpay.
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Yes. VEX TIRES offers Afterpay so you can split your purchase into 4 equal payments or monthly.
*Minimum order of $400. Not applicable with VIP Promo code.
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All sales are final. Every order is verified with you directly to make sure you receive exactly what you need.
Read more: return policy.
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We serve Crystal Ridge, Drake Landing, Cimarron, Aldersyde, Westmount, Sheep River, Woodhaven, Suntree, D’Arcy, Sandstone, Downtown Okotoks, and Wedderburn, plus surrounding Foothills communities. Calgary, Diamond Valley, and High River areas also.
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YES, we offer premium tires installation, mounted and balanced by a qualified professional.
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Yes. Our high-precision balancing system removes vibration and improves steering control.
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We check tread depth, wear patterns, cracking, and age to help you decide with confidence.
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Yes. We fix punctures, bead leaks, rim leaks, and valve issues using certified repair methods.
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Yes. We specialize in winter tire installation and balancing for Alberta driving conditions.
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We offer premium brands including Michelin, Bridgestone, Continental, Goodyear, Pirelli, Toyo, Falken, Yokohama, BFGoodrich and more.
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Yes. We install customer-supplied tires with the same level of precision and care.
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Most installations take 30 to 60 minutes depending on the vehicle and tire type.
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Appointments are recommended for the fastest service. Walk-ins are welcome when available.
More information: vextires.ca/appointment
